Policies & FAQs
Due to the nature of the products, we do not accept returns of the following:
All Herbal products: loose herbs, teas, salts, tinctures, elixirs, bath and body products (including body oils, perfume rollers, soaps, etc.).
Other products may be returned or exchanged within 30 days of purchase. Items must be in original condition with no signs of use or wear.
*Tarot, Oracle and other Card Decks may only be returned if they are sealed in the original packaging. Return postage is the responsibility of the customer.
If an item ever arrives broken or damaged, we are happy to replace it or issue a refund.
Please email firstname.lastname@example.org to initiate or inquire about a return.
All prices in our store and online are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change.
We aim to operate with integrity, and to be honest and transparent about our practices. We strive to work with small businesses and suppliers that create handmade products, are eco-conscious, do social good, and/or are women or minority owned.
If we learn that a vendor is not aligned with our values, we will no longer source products from them. Therefore, some products in our shop will only be available for a limited time and will not not be reordered once out of stock.
Free Products in Exchange for Promotion
We do not offer free products in exchange for promotion.
Become a C&C Vendor / Supplier
Are you the owner of a small business that sells handmade products with a weird, whimsical, or witchy twist? We are always looking for new products that align with our brand and would love to hear from you.
Send us an e-mail, shoot us a message on Facebook or Instagram (@cottageandcauldron), or contact us through one of our other methods.